Medigap Billing and Claims Questions

Most Medicare Supplement policy owners will find that their Medicare-covered costs require little to no paperwork on their part.

If you have questions about Medicare-covered expenses or a specific claim, please review the documentation that came with your policy and contact your medical care provider first.

For Current Policy Owners

If you have a question about a specific claim, specialists are ready to assist you during our business hours:

1-888-769-9981

Monday to Friday: 8 am to 5 pm (CST)

To send a premium payment:

• Mail your payment to the PO box listed on your premium notice letter.

DO NOT MAIL to the Catholic United Financial office in Saint Paul, Minnesota. 

• If you need assistance with mailing a payment, call the number above. 

To look up your records online, click below to access the online portal and select “Policyholder”

Catholic United Medicare Supplement Insurance Portal
For Providers:

To verify benefits, check the status on a claim or find our claims processing mailing address, go to our Claims Portal or call 1-888-769-9981.

Do you have a billing or claim question about your Medicare Supplement insurance?
Call 1-888-769-9981

Catholic United Financial and its Medicare Supplement insurance policy are not connected with or endorsed by the US Government or the federal Medicare program. Plan options vary depending on where you live. This is a solicitation of insurance. ©2022 Catholic United Financial

MSW919.17    Last update: 8/8/2025